Senior Manager, Sales & Account

We're Hiring! - Dataroid

Istanbul, Turkey

Senior Manager, Sales & Account

Full-Time / On-Site

Join us on our exciting journey at Dataroid, the award-winning digital analytics and customer engagement platform!

Dataroid empowers leading brands to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.

As Turkey’s fastest-growing data analytics platform, we embrace challenges, explore new technologies, and aim to impact industries globally by helping businesses harness data to create seamless customer experiences.

At Dataroid, our developers drive innovation, staying ahead of technology trends to deliver simple and seamless solutions. Already used by leading enterprises in finance, airlines, and retail, Dataroid reshapes the experience of over 500 million users.

We are looking for an energetic, ambitious, and high-performing Senior Manager, Sales & Account to meet new business onboarding and revenue growth objectives.

Responsibilities

  • Develop and execute strategic sales plans to achieve targets and expand the customer base, focusing on long-term client relationships.  
  • Build and manage a sustainable business pipeline, identifying and closing opportunities in target and emerging markets.  
  • Leading the proposal and quotation process and actively participating in contract negotiations throughout the entire sales cycle.  
  • Drive market awareness by attending major industry events, collaborating with technology partners, and creating campaigns to attract new prospects.  
  • Conduct research on industry trends and competition and create strategies to expand the company portfolio through partnerships, especially in global markets.  
  • Take a data-driven approach in account planning, ensuring accurate pipeline forecasting and aligning with commercial objectives.  
  • Serve as the primary contact for clients, managing relationships at both commercial and technical levels.  
  • Lead brand strategy initiatives to enhance visibility and reputation within the industry.

Requirements

  • 7+ years of experience in account management, ideally in tech, digital, or SaaS industries.  
  • Proven track record of achieving/exceeding targets and driving revenue growth in a business.  
  • Strong knowledge of technology, digital, and innovation.  
  • Experience working internationally, with strong verbal and written English communication skills.  
  • Proficiency in crafting and delivering persuasive presentations and product positioning against competitors.  
  • Ability to drive the entire sales process from planning to closing.  
  • Ability to communicate, present, and influence at all levels of the organization.  
  • Excellent listening, negotiation, and presentation skills.  
  • Strong leadership skills and ability to inspire.  

Why Dataroid?

🌟 Great Compensation & Benefits: We provide an attractive compensation package, including private health insurance, company-supported pension plans, meal vouchers, commute assistance, remote work benefits, and a paid day off for your birthday.

‍💻 Enhanced Workdays: Enjoy the flexibility of adaptable working hours. We offer online events, inspiring guest speakers, office snacks, a culture that limits unnecessary meetings, and many other perks designed to make your weekdays more enjoyable.

📚 Growth & Learning: Your development is our priority, with access to premier online learning platforms like Udemy, digital libraries, and tailored training programs to support your career journey.

🚀 Thriving Community: Be part of a vibrant and close-knit team that values connection. Enjoy happy hours, workshops, seasonal celebrations, and other events that bring us together.

🎯 Open Dialogue: Our flat organizational structure fosters direct and transparent communication. Your ideas and feedback are always welcome, ensuring your voice is heard and valued.

We will process your personal data as part of our recruitment procedures. To find out more, please consult our Candidate Privacy Notices.

Senior HR Business Partner

We're Hiring! - Dataroid

Istanbul, Turkey

Senior HR Business Partner

Full-Time / On-Site

Join us on our exciting journey at Dataroid, the award-winning digital analytics and customer engagement platform!

Dataroid empowers leading brands to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.

As Turkey’s fastest-growing data analytics platform, we embrace challenges, explore new technologies, and aim to impact industries globally by helping businesses harness data to create seamless customer experiences.

At Dataroid, our developers drive innovation, staying ahead of technology trends to deliver simple and seamless solutions. Already used by leading enterprises in finance, airlines, and retail, Dataroid reshapes the experience of over 500 million users.

We are looking for a high potential Senior HR Business Partner who will create the right candidate pool for our company and attain the perfect talent. S/he supports key processes within the talent lifecycle including succession planning, talent assessment, performance management and development to help our talent reach their maximum potential and enable Dataroid achieve strong business results.

Responsibilities

  • Assists the HR Manager with the recruitment, interviewing and selection processes for Engineering teams and sends appropriate correspondence to all applicants in a timely manner.
  • Checks candidates’ references with their previous employers.
  • Has the responsibility of keeping the company CV database updated.
  • Executes performance development, career and succession planning, compensation and recognition processes in line with the guidelines.
  • Works very closely with line managers to understand business needs and to ensure a common ground in their people decisions.
  • Manages HR Data Analytics, HR Reporting, Daily Management Dashboards and Data Quality across solution domains.
  • Experience with HR Information Systems and HR Recruitment Tools (BambooHR & Lever is a plus).
  • Conducts the web and social media networking of the company for the prospective candidates with Marketing Team.
  • Develops recruitment strategies to achieve required staffing levels and prepares presentations.
  • Provides administrative support in the preparation of correspondence, reports, schedules, confidential materials and various employee issues.
  • Organize the schedule of internal and external trainings and has the responsibility of the training reports and documentation after the trainings.
  • Assists conducting internal surveys.

Desired Skills & Experience

  • Minimum 3 – 4 years of work experience.
  • Bachelor’s degree preferably from Social Sciences, Business Administration, Industrial or Management Engineering and other related departments.
  • Ability to both relate to and communicate with a wide variety of people.
  • Ability to maintain the highly confidential nature of human resources work.
  • Experience with gathering data and analyzing information skillfully.
  • Have a high level of integrity, ethics and trustworthiness.
  • Outstanding analytical and decision making skills.
  • Excellent command of both written and spoken English.
  • Professional knowledge of MS Applications such as excel and power point is required.
  • Self-motivation and positive attitude with high level of energy and have strong cultural adaptability.
  • Excellent interpersonal, communication and organizational skills.
  • Strong facilitation and presentation skills.
  • Good team player with strong problem solving skills.

Why Dataroid?

🌟 Great Compensation & Benefits: We provide an attractive compensation package, including private health insurance, company-supported pension plans, meal vouchers, commute assistance, remote work benefits, and a paid day off for your birthday.

‍💻 Enhanced Workdays: Enjoy the flexibility of adaptable working hours. We offer online events, inspiring guest speakers, office snacks, a culture that limits unnecessary meetings, and many other perks designed to make your weekdays more enjoyable.

📚 Growth & Learning: Your development is our priority, with access to premier online learning platforms like Udemy, digital libraries, and tailored training programs to support your career journey.

🚀 Thriving Community: Be part of a vibrant and close-knit team that values connection. Enjoy happy hours, workshops, seasonal celebrations, and other events that bring us together.

🎯 Open Dialogue: Our flat organizational structure fosters direct and transparent communication. Your ideas and feedback are always welcome, ensuring your voice is heard and valued.

We will process your personal data as part of our recruitment procedures. To find out more, please consult our Candidate Privacy Notices.

Solutions Architect

We're Hiring! - Dataroid

Istanbul, Turkey

Solutions Architect

Full-Time / On-Site

Join us on our exciting journey at Dataroid, the award-winning digital analytics and customer engagement platform!

Dataroid empowers leading brands to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.

As Turkey’s fastest-growing data analytics platform, we embrace challenges, explore new technologies, and aim to impact industries globally by helping businesses harness data to create seamless customer experiences.

At Dataroid, our developers drive innovation, staying ahead of technology trends to deliver simple and seamless solutions. Already used by leading enterprises in finance, airlines, and retail, Dataroid reshapes the experience of over 500 million users.

Dataroid is in search of a Solutions Architect who will be responsible for the complete lifecycle of scalable, secure and well designed software products from research and design to implementation. You’ll be working closely with designers, analysts, quality assurance and other teams to translate each design into real-life products.

Key Responsibilities

  • Writing well designed, reusable, testable and secure code by applying best software development practices,
  • Designing and  implementing low-latency, high-availability and performant applications,
  • Collaborating in a multi-disciplinary team,
  • Participating and conducting code reviews,
  • Discovering, learning and implementing new technologies,
  • Mentoring team members in best practices.

Qualifications & Experience

  • BSc/MSc/PhD degree in Computer Science or a related field or equivalent work experience,
  • Min. 8 years of experience hands-on practical professional with distributed systems, delivering system designs, application development, testing, and operational stability,
  • Proficient in writing software using Java Spring Boot,
  • Experience in designing, developing, testing and supporting real-time or batch data processing pipelines using Kafka or similar technologies,
  • Experience with relational and non-relational data stores, key-value stores and search engines (Postgres, ScyllaDB, Druid, Hazelcast, Redis, Elasticsearch etc.)
  • Experience with Docker and K8s,
  • Strong sense of analytical thinking and problem-solving skills,
  • Excellent attention to detail,
  • Highly effective time management and multitasking skills,
  • Fluent English in both verbal and written communication,
  • Driven and self motivated.

Nice to have

  • Working knowledge with Amazon Web Services , Google Cloud Platform, Microsoft Azure and/or any other cloud computing service provider,
  • Prior experience with Python and/or Golang,
  • Prior experience with SCRUM/Agile methodologies.

Why Dataroid?

🌟 Great Compensation & Benefits: We provide an attractive compensation package, including private health insurance, company-supported pension plans, meal vouchers, commute assistance, remote work benefits, and a paid day off for your birthday.

‍💻 Enhanced Workdays: Enjoy the flexibility of adaptable working hours. We offer online events, inspiring guest speakers, office snacks, a culture that limits unnecessary meetings, and many other perks designed to make your weekdays more enjoyable.

📚 Growth & Learning: Your development is our priority, with access to premier online learning platforms like Udemy, digital libraries, and tailored training programs to support your career journey.

🚀 Thriving Community: Be part of a vibrant and close-knit team that values connection. Enjoy happy hours, workshops, seasonal celebrations, and other events that bring us together.

🎯 Open Dialogue: Our flat organizational structure fosters direct and transparent communication. Your ideas and feedback are always welcome, ensuring your voice is heard and valued.

We will process your personal data as part of our recruitment procedures. To find out more, please consult our Candidate Privacy Notices.

Engineering Manager

We're Hiring! - Dataroid

Istanbul, Turkey

Engineering Manager

Full-Time / On-Site

Come join us and be part of our exciting journey at Dataroid!

The award-winning digital analytics and customer engagement platform Dataroid empowers leading brands to better understand every individual customer experience and take real-time actions. Leveraging unified customer data platform, behavioral analytics, application monitoring, and data science modelling capabilities, Dataroid enables marketers, product owners, and technology professionals to gain real-time visibility of customer journeys and gather customer intelligence.

As Turkey’s most exciting and fast-growing data analytics platform, we welcome new challenges. We are curious to explore new technologies and ready to impact industries globally. We are on a mission to help businesses unleash the potential of digital with data and create seamless customer experiences across multiple channels. And we need a great team to do that!

Responsibilities

  • Provide technical & managerial leadership of all engineering teams, including Backend, Mobile, and QA
  • Guide the entire software development lifecycle, including technical design, implementation, testing, deployment, and monitoring.
  • Engage in close collaboration with design and product teams to craft exceptional product experiences.
  • Conduct through code reviews to uphold excellence in Java
  • Career development, objective setting and performance reviews of direct line reports to ensure continuous improvement.

Qualifications

  • BSc degree in Engineering; especially in Computer, Software or IT disciplines are particularly encouraged to apply  
  • Min. 8 years of experience in software development industry with min. 2 years of managerial experience of development team.
  • Preferably experience in Java within the context of microservices architecture.
  • In depth understanding of the full software development life-cycle.
  • Excellent knowledge of data structures, algorithms and software design principles.  
  • Excellent code debugging skills, experience in writing unit-tests / automated-tests is a plus. 
  • Product oriented, dependable solution oriented, hardworking, team focused.
  • Excellent organizational and proven communication skills and English knowledge  
  • Ability to a systematic, disciplined and analytical approach to problem solving. 
  • Ability to produce written work to a consistently high standard Creative Positive and “Can-Do” Attitude  
  • A strong balance between technical skills and management skills  

The enterprise level digital analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.

Dataroid is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 100 million users.

Senior DevOps Engineer

We're Hiring! - Dataroid

Istanbul, Turkey

Senior DevOps Engineer

Full-Time / On-Site

Join us on our exciting journey at Dataroid, the award-winning digital analytics and customer engagement platform!

Dataroid empowers leading brands to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.

As Turkey’s fastest-growing data analytics platform, we embrace challenges, explore new technologies, and aim to impact industries globally by helping businesses harness data to create seamless customer experiences.

At Dataroid, our developers drive innovation, staying ahead of technology trends to deliver simple and seamless solutions. Already used by leading enterprises in finance, airlines, and retail, Dataroid reshapes the experience of over 500 million users.

Dataroid is in search of a Senior DevOps Engineer, who will be responsible for the overall health of multiple applications and their operating environments while interacting with development team members to design and deliver the applications with high availability and stability. When a problem occurs, you’ll be the person who analyzes and understands the problem and delegates it to the relevant people. You will apply your cloud and CI/CD skills working with cloud-based & on-prem resources to define standards and processes for the development and deployment of scalable, reliable applications. You will also be responsible for suggesting innovative solutions and carrying out proof of concepts such as automation of processes and improving integration points.

Qualifications & Experience

  • BSc/MSc/PhD degree in Computer Science or a related field or equivalent work experience
  • 5+ years of experience in DevOps Engineer or SRE role
  • Knowledge of messaging systems such as Kafka (+ zookeeper), RabbitMQ etc.
  • Proficiency in Unix/Linux environments such as Ubuntu and/or RHEL
  • Understanding of large scale distributed systems and microservices architecture
  • Experience with monitoring and logging systems (Prometheus, Grafana, ELK Stack, collectord, splunk etc.)
  • Experience with shell tools (vim, tmux, git, telnet, netcat, ssh, jq, docker-compose etc.)
  • Programming and scripting skills (Shell, python, java, or nodejs)
  • Experience with Docker, Kubernetes,
  • Experience with Github Actions or other CI/CD automation build and deployment systems,
  • Experience with relational and NoSQL data stores such as ElasticSearch, Postgres, Scylladb, Druid etc.
  • Experience with Terraform or similar IaC technologies,
  • Knowledge of load balancers such as nginx, haproxy, F5 etc.
  • Proficiency with Git and Git branching models
  • Familiarity with Hadoop stack, Airflow, Nexus

Nice to have

  • Knowledge of NoSQL databases such as Couchbase, MongoDB, DynamoDB etc.
  • In-Memory Cache Systems (Hazelcast, Redis, Memcache etc.)
  • Knowledge of load balancers such as nginx, haproxy etc.
  • Experience with shell tools (vim, tmux, git, telnet, netcat, ssh, jq, docker-compose etc.)
  • Knowledge of other cloud providers such as Azure, GCP, Alibaba Cloud etc.
  • Code development in Python, Ruby, Go, Java, nodejs
  • Configuration Management tools such as Chef, Ansible, SaltStack, Puppet

Why Dataroid?

🌟 Great Compensation & Benefits: We provide an attractive compensation package, including private health insurance, company-supported pension plans, meal vouchers, commute assistance, remote work benefits, and a paid day off for your birthday.

‍💻 Enhanced Workdays: Enjoy the flexibility of adaptable working hours. We offer online events, inspiring guest speakers, office snacks, a culture that limits unnecessary meetings, and many other perks designed to make your weekdays more enjoyable.

📚 Growth & Learning: Your development is our priority, with access to premier online learning platforms like Udemy, digital libraries, and tailored training programs to support your career journey.

🚀 Thriving Community: Be part of a vibrant and close-knit team that values connection. Enjoy happy hours, workshops, seasonal celebrations, and other events that bring us together.

🎯 Open Dialogue: Our flat organizational structure fosters direct and transparent communication. Your ideas and feedback are always welcome, ensuring your voice is heard and valued.

We will process your personal data as part of our recruitment procedures. To find out more, please consult our Candidate Privacy Notices.

Backend Engineer

We're Hiring! - Dataroid

Istanbul, Turkey

Backend Engineer

Full-Time / On-Site

Come join us and be part of our exciting journey at Dataroid!

The award-winning digital analytics and customer engagement platform Dataroid empowers leading brands to better understand every individual customer experience and take real-time actions. Leveraging unified customer data platform, behavioral analytics, application monitoring, and data science modelling capabilities, Dataroid enables marketers, product owners, and technology professionals to gain real-time visibility of customer journeys and gather customer intelligence.

As Turkey’s most exciting and fast-growing data analytics platform, we welcome new challenges. We are curious to explore new technologies and ready to impact industries globally. We are on a mission to help businesses unleash the potential of digital with data and create seamless customer experiences across multiple channels. And we need a great team to do that!

At Dataroid, development is the heartbeat of our service offering. Our developers are technology enthusiasts who follow technology trends closely to be one step ahead all the time. Every day they use their technological know-how to create something new. By incorporating new technologies into product and service design, they help us create radically simple and seamless experiences.

The position in a nutshell:

Dataroid is in search of a Backend Engineer who will be responsible for the complete lifecycle of scalable, secure, and well-designed software products from research and design to implementation. You’ll be working closely with designers, analysts, quality assurance, and other teams to translate each design into real-life products.

Key Responsibilities

  • Writing well designed, reusable, testable and secure code by applying best software development practices
  • Designing and  implementing low-latency, high-availability and performant applications
  • Architecting well defined APIs for user facing elements developed by front end developers
  • Collaborating in a multi-disciplinary team
  • Participating and conducting code reviews
  • Discovering, learning and implementing new technologies

Qualifications & Experience

  • BSc/MSc/PhD degree in Computer Science or a related field or equivalent work experience
  • At least 1+ years of professional software engineering experience in designing and building backend systems
  • Experience with Java and Spring Framework (Boot, Data, Cloud, Security etc)
  • Good understanding of fundamental design principles for a scalable application
  • Unit test and debugging skills
  • Proficiency in code versioning tools such as Git
  • Strong sense of analytical thinking and problem-solving skills
  • Excellent attention to detail
  • Strong verbal and written communication skills

Nice to have

  • Experience with OOP concepts, large-scale software architecture, networking and distributed system and UNIX/Linux environments
  • Experience with relational and non-relational data stores, key-value stores and search engines (Postgres, ScyllaDB, Druid, Hazelcast, Redis, Elasticsearch etc.)
  • Experience with Kafka
  • Experience with Service-oriented architecture, microservices, REST APIs and containerization (Docker, Kubernetes)
  • Experience or willing to learn large scale stream processing technologies
  • Prior experience with SCRUM/Agile methodologies

The enterprise level digital analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.

Dataroid is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 100 million users.

Senior Product Designer

We're Hiring! - Dataroid

Istanbul, Turkey

Senior Product Designer

Full-Time / On-Site

Come join us and be part of our exciting journey at Dataroid!

The award-winning digital analytics and customer engagement platform Dataroid empowers leading brands to better understand every individual customer experience and take real-time actions. Leveraging unified customer data platform, behavioral analytics, application monitoring, and data science modelling capabilities, Dataroid enables marketers, product owners, and technology professionals to gain real-time visibility of customer journeys and gather customer intelligence.

As Turkey’s most exciting and fast-growing data analytics platform, we welcome new challenges. We are curious to explore new technologies and ready to impact industries globally. We are on a mission to help businesses unleash the potential of digital with data and create seamless customer experiences across multiple channels. And we need a great team to do that!

We are looking for an energetic, ambitious and high-performing Senior Product Designer.

Responsibilities include but are not limited to:

  • Set design requirements based on information from internal teams and user research.
  • Identify new product improvement opportunities.
  • Analyze how a new product satisfies market needs and consumer preferences.
  • Stay up to date on current industry trends and market conditions.
  • Coordinate with other design team members to ensure consistent and accurate communication.
  • Modify and revise existing designs to meet changing customer preferences.
  • Work closely with product engineers to suggest improvements for products and processes.
  • Present product design ideas to cross-functional teams and senior leadership.

Skills & Qualifications:

  • 5+ years experience of Product Design
  • Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing.
  • An intuitive eye for customer needs beyond the obvious.
  • Excellent attention to detail.
  • Ability to collaborate with cross-functional team members.
  • Ability to collect and interpret both qualitative and quantitative feedback.
  • A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives.
  • Ability to effectively communicate and persuade around design concepts.
  • Passion for design; not satisfied with the status quo and always thinking of ways to improve.
  • Creative problem-solving skills.
  • Dynamic, creative personality, effective at engaging and influencing a variety of audiences.
  • Provide assistance to product engineers when needed.
  • Recommend new tools and technologies by staying abreast of the latest trends and techniques.
  • Understanding of why design systems are needed as well as how to leverage and improve them.
  • Have experience in working with multidisciplinary teams within an agile environment.
  • You are an effective team player, able to capture the critiques and transform them into opportunities to improve your designs.

The enterprise level digital analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.

Dataroid is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 100 million users.

Product Designer

We're Hiring! - Dataroid

Istanbul, Turkey

Product Designer

Full-Time / On-Site

Come join us and be part of our exciting journey at Dataroid!

The award-winning digital analytics and customer engagement platform Dataroid empowers leading brands to better understand every individual customer experience and take real-time actions. Leveraging unified customer data platform, behavioral analytics, application monitoring, and data science modelling capabilities, Dataroid enables marketers, product owners, and technology professionals to gain real-time visibility of customer journeys and gather customer intelligence.

As Turkey’s most exciting and fast-growing data analytics platform, we welcome new challenges. We are curious to explore new technologies and ready to impact industries globally. We are on a mission to help businesses unleash the potential of digital with data and create seamless customer experiences across multiple channels. And we need a great team to do that!

We are looking for an energetic, ambitious and high-performing Product Designer.

Responsibilities include but are not limited to:

  • Set design requirements based on information from internal teams and user research.
  • Identify new product improvement opportunities.
  • Analyze how a new product satisfies market needs and consumer preferences.
  • Stay up to date on current industry trends and market conditions.
  • Coordinate with other design team members to ensure consistent and accurate communication.
  • Modify and revise existing designs to meet changing customer preferences.
  • Work closely with product engineers to suggest improvements for products and processes.
  • Present product design ideas to cross-functional teams and senior leadership.

Skills & Qualifications:

  • 3+ years experience of Product Design
  • Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing.
  • An intuitive eye for customer needs beyond the obvious.
  • Excellent attention to detail.
  • Ability to collaborate with cross-functional team members.
  • Ability to collect and interpret both qualitative and quantitative feedback.
  • A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives.
  • Ability to effectively communicate and persuade around design concepts.
  • Passion for design; not satisfied with the status quo and always thinking of ways to improve.
  • Creative problem-solving skills.
  • Dynamic, creative personality, effective at engaging and influencing a variety of audiences.
  • Provide assistance to product engineers when needed.
  • Recommend new tools and technologies by staying abreast of the latest trends and techniques.
  • Understanding of why design systems are needed as well as how to leverage and improve them.
  • Have experience in working with multidisciplinary teams within an agile environment.
  • You are an effective team player, able to capture the critiques and transform them into opportunities to improve your designs.

The enterprise level digital analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.

Dataroid is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 100 million users.

Sales & Account Lead

We're Hiring! - Dataroid

Istanbul, Turkey

Sales & Account Lead

Full-Time / On-Site

Come join us and be part of our exciting journey at Dataroid!

The award-winning digital analytics and customer engagement platform Dataroid empowers leading brands to better understand every individual customer experience and take real-time actions. Leveraging unified customer data platform, behavioral analytics, application monitoring, and data science modelling capabilities, Dataroid enables marketers, product owners, and technology professionals to gain real-time visibility of customer journeys and gather customer intelligence.

As Turkey’s most exciting and fast-growing data analytics platform, we welcome new challenges. We are curious to explore new technologies and ready to impact industries globally. We are on a mission to help businesses unleash the potential of digital with data and create seamless customer experiences across multiple channels. And we need a great team to do that!

We are looking for an energetic, ambitious, and high-performing Sales & Account Lead with expertise in full cycle SaaS environment to meet new business onboarding, sales and revenue growth objectives.

Responsibilities of the Sales & Account Lead include developing key growth sales strategies, tactics and action plans as well as leading brand awareness and forge strong relationships with clients. Successful execution of these strategies is required to achieve company’s financial targets. Sales & Account Lead duties will include hitting annual targets, building relationships, understanding customer trends, and leading Dataroid in the right direction.

Responsibilities include but are not limited to:

  • Developing and executing strategic plan to achieve and maximise sales targets and expand our customer base, as well as maintaining strong, long-lasting customer relationships with clients.
  • Developing a sustainable business pipeline, supporting commercial objectives and including the identification of opportunities to qualify and close.
  • Developing a tactical marketing plan for niche sales kits, advising and supporting the delivery to appropriate industry sectors.
  • Actively research and define innovations in the target markets with the objective to develop strategies, to discover and evaluate new business opportunities and create the overall sales and business development strategic plan.
  • Focusing on expanding company portfolio via partnership in the industry, particularly within the Europe, Azerbaijan and GCC markets.
  • Identifying and reporting on business opportunities in target markets and new business development opportunities in emerging markets.
  • Regularly update activity information and pipeline for management reporting.
  • Taking part in the development of the branding strategy.
  • Be the main contact for the business clients and prospects, managing all aspects of the relationships at both commercial and technical levels, using the best resources available.
  • Serving as a business representative at major industry events, conferences, trade shows, and expositions.

Requirements:

  • This is an exciting opportunity for a confident and highly skilled and experienced sales professional who has the following characteristics and skills:
  • Minimum 6 years of sales experience in technology/digital is a must
  • International experience (academic or professional) is a must
  • Excellent verbal and written communications skills in English
  • Proven track record of achieving/exceeding targets and driving sales growth in a business
  • Strong knowledge of technology, digital and innovation.
  • Ability to communicate, present and influence at all levels of the organization.
  • Ability to drive the sales process from plan to close.
  • Ability to deliver and sell propositions between the companies and various software products.
  • Ability to position products against competitors.
  • Excellent listening, negotiation and presentation skills
  • Strong leadership skills and ability to inspire.

The enterprise level digital analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.

Dataroid is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 100 million users.

Senior Customer Analytics Specialist

We're Hiring! - Dataroid

Istanbul, Turkey

Senior Customer Analytics Specialist

Full-Time / On-Site

Come join us and be part of our exciting journey at Dataroid!

The award-winning digital analytics and customer engagement platform Dataroid empowers leading brands to better understand every individual customer experience and take real-time actions. Leveraging unified customer data platform, behavioral analytics, application monitoring, and data science modelling capabilities, Dataroid enables marketers, product owners, and technology professionals to gain real-time visibility of customer journeys and gather customer intelligence.

As Turkey’s most exciting and fast-growing data analytics platform, we welcome new challenges. We are curious to explore new technologies and ready to impact industries globally. We are on a mission to help businesses unleash the potential of digital with data and create seamless customer experiences across multiple channels. And we need a great team to do that!

We are looking for an energetic, ambitious, and high-performing Senior Customer Analytics Specialist to play a key role in possessing a deep understanding of data repositories, analytical and experimental techniques, and how to convert business requirements to carry out both functional and account management duties.

Responsibilities of the Senior Customer Analytics Specialist include supporting all the teams with reporting and analysis and will be instrumental in developing and delivering actionable report and analysis to support better decision making.

Responsibilities include but are not limited to:

  • Collaborating with cross-functional teams to drive data-driven decision making.
  • Staying up to date with industry trends and best practices in customer analytics.
  • Analyzing customer data to identify trends and patterns.
  • Define and design analytical solutions with client-side behavior data.
  • Developing and implementing customer segmentation strategies.
  • Prepare relevant presentations, reports, and analysis to provide foresight to local, regional and global management.
  • Deliver analysis and/or investigation on every KPI and identify high risk areas and opportunities
  • Enrich analytical assets in line with client requirements and tool benchmarks.
  • Creating reports and dashboards to visualize and communicate insights.
  • Prepare relevant presentations, reports, and analysis to provide foresight to local, regional and global management.
  • Deliver analysis and/or investigation on every KPI and identify high risk areas and opportunities.
  • Develop strong working relationships with clients to add Dataroid product value.
  • Work in harmony with agile practices.

This is an exciting opportunity for a confident and highly skilled who has the following characteristics and skills:

  • Degree in Engineering, Mathematics, Statistics, Economics, Operational Research, MIS from top universities. Degree in Data Analytics is a plus.
  • Minimum 5 years of work experience preferably in Data and Analytics Services and consultancy related areas
  • Familiarity with Data Governance, Data Modelling, Data Integration, Data Scheduling and/or Orchestration tools, methods, and concepts
  • Familiarity with Relational and NoSQL Databases, Big Data Technologies
  • International experience (academic or professional) is a must.
  • Excellent verbal and written communications skills in English.
  • Achieving/exceeding targets in a business.
  • Excellent analytical/problem solving skills
  • Strong knowledge of technology, digital and innovation.
  • Ability to communicate, present and influence at all levels of the organization.
  • Excellent listening, negotiation and presentation skills.
  • Strong interpersonal skills and ability to work in a multi-cultural environment

The enterprise level digital analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.

Dataroid is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 100 million users.