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CUSTOMER EXPERIENCE

Deeper relationships
with customers

Whatever your industry, Dataroid helps you get a complete view of customer journeys across channels so you can deliver better experiences, build deeper relationships with customers and drive business results.

JOURNEY VISUALIZATION

Listen every customer action

Track each and every unique customer interaction across channels, visualize end-to-end customer journeys and experience and identify pain points to act on

ONBOARDING

A warm welcome for a better activation

Improve effectiveness of your onboarding experience through communication across different channels to drastically increase your activation and customer lifetime value

SURVEY

Direct and effective customer insight

Gather direct customer insight through your own platform through customizable surveys – whether to measure customer satisfaction or gather feedback on your products for innovation

ALERTS & NOTIFICATION

Enhanced customer journeys

Improve customer experience by setting customized alerts and notifications to inform your customers about transactions and activities that are most important to them

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