Senior Customer Analytics Specialist

Istanbul, Turkey

Senior Customer Analytics Specialist

Full-Time

Apply Now

Come join us and be part of our exciting journey at Dataroid!

The award-winning digital analytics and customer engagement platform Dataroid empowers leading brands to better understand every individual customer experience and take real-time actions. Leveraging unified customer data platform, behavioral analytics, application monitoring, and data science modelling capabilities, Dataroid enables marketers, product owners, and technology professionals to gain real-time visibility of customer journeys and gather customer intelligence.

As Turkey’s most exciting and fast-growing data analytics platform, we welcome new challenges. We are curious to explore new technologies and ready to impact industries globally. We are on a mission to help businesses unleash the potential of digital with data and create seamless customer experiences across multiple channels. And we need a great team to do that.

Apply today and be part of our exciting journey!

We are looking for an energetic, ambitious, and high-performing Senior Customer Analytics Specialist to play a key role in possessing a deep understanding of data repositories, analytical and experimental techniques, and how to convert business requirements to carry out both functional and account management duties.
 
Responsibilities of the Senior Customer Analytics Specialist include supporting all the teams with reporting and analysis and will be instrumental in developing and delivering actionable report and analysis to support better decision making.
 

Responsibilities include but are not limited to:

  • Collaborating with cross-functional teams to drive data-driven decision making.
  • Staying up to date with industry trends and best practices in customer analytics.
  • Analyzing customer data to identify trends and patterns.
  • Define and design analytical solutions with client-side behavior data.
  • Developing and implementing customer segmentation strategies.
  • Prepare relevant presentations, reports, and analysis to provide foresight to local, regional and global management.
  • Deliver analysis and/or investigation on every KPI and identify high risk areas and opportunities
  • Enrich analytical assets in line with client requirements and tool benchmarks.
  • Creating reports and dashboards to visualize and communicate insights.
  • Prepare relevant presentations, reports, and analysis to provide foresight to local, regional and global management.
  • Deliver analysis and/or investigation on every KPI and identify high risk areas and opportunities.
  • Develop strong working relationships with clients to add Dataroid product value.
  • Work in harmony with agile practices.

 

This is an exciting opportunity for a confident and highly skilled who has the following characteristics and skills:

  • Degree in Engineering, Mathematics, Statistics, Economics, Operational Research, MIS from top universities. Degree in Data Analytics is a plus.
  • 5-7 years of work experience preferably in Data and Analytics Services and consultancy related areas
  • Familiarity with Data Governance, Data Modelling, Data Integration, Data Scheduling and/or Orchestration tools, methods, and concepts
  • Familiarity with Relational and NoSQL Databases, Big Data Technologies
  • International experience (academic or professional) is a must.
  • Excellent verbal and written communications skills in English.
  • Achieving/exceeding targets in a business.
  • Excellent analytical/problem solving skills
  • Strong knowledge of technology, digital and innovation.
  • Ability to communicate, present and influence at all levels of the organization.
  • Excellent listening, negotiation and presentation skills.
  • Strong interpersonal skills and ability to work in a multi-cultural environment
 
The enterprise-level big data analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.
 
Dataroid is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 40 million users.
Apply Now

Senior Account Manager

Istanbul, Turkey

Senior Account Manager

Full-Time

Apply Now

Come join us and be part of our exciting journey at Dataroid!

The award-winning digital analytics and customer engagement platform Dataroid empowers leading brands to better understand every individual customer experience and take real-time actions. Leveraging unified customer data platform, behavioral analytics, application monitoring, and data science modelling capabilities, Dataroid enables marketers, product owners, and technology professionals to gain real-time visibility of customer journeys and gather customer intelligence.

As Turkey’s most exciting and fast-growing data analytics platform, we welcome new challenges. We are curious to explore new technologies and ready to impact industries globally. We are on a mission to help businesses unleash the potential of digital with data and create seamless customer experiences across multiple channels. And we need a great team to do that.

Apply today and be part of our exciting journey!

We are looking for an energetic, ambitious, andhigh-performing Senior Account Manager to meet new business onboarding and revenue growth objectives. 
  
Responsibilities of the Senior Account Manager include developing account strategies, tactics and action plans as well as leading brand awareness and forge strong relationships with clients. Successful execution of these strategies is required to achieve the company’s financial targets. Account Manager duties will include hitting annual targets, building relationships, understanding customer trends, and leading Dataroid in the right direction.
 

Responsibilities include but are not limited to:

  • Developing and executing strategic plans to support sales targets and expand our customer base, as well as maintaining strong, long-lasting customer relationships with clients.
  • Developing a sustainable business pipeline, supporting commercial objectives and including the identification of opportunities to qualify and close.
  • Developing a tactical marketing plan for niche sales kits, advising and supporting the delivery to appropriate industry sectors.
  • Actively research and define innovations in the target markets with the objective to develop strategies, to discover and evaluate new business opportunities
  • Focusing on expanding the company portfolio via partnership in the industry, particularly global markets
  • Identifying on business opportunities, business development in target markets and new business development opportunities in emerging markets.
  • Regularly update activity information and pipeline for management reporting.
  • Taking part in the development of the branding strategy.
  • Be the main contact for the business clients and prospects, managing all aspects of the relationships at both commercial and technical levels, using the best resources available.
  • Serving as a business representative at major industry events, conferences, trade shows, and expositions.

 

This is an exciting opportunity for a confident and highly skilled and experienced sales professional who has the following characteristics and skills:

  • Minimum 5-6 years of account management experience in technology/digital is a must.
  • International experience (academic or professional) is a must.
  • Excellent verbal and written communications skills in English.
  • Proven track record of achieving/exceeding targets and driving revenue growth in a business.
  • Strong knowledge of technology, digital and innovation.
  • Ability to communicate, present and influence at all levels of the organization.
  • Ability to drive the sales process from plan to close.
  • Ability to deliver and sell propositions between the companies and various software products.
  • Ability to position products against competitors.
  • Excellent listening, negotiation and presentation skills.
  • Strong leadership skills and ability to inspire.
The enterprise-level big data analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.
 
Dataroid is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 40 million users.
Apply Now

Senior Android SDK Engineer

Istanbul, Turkey

Senior Android SDK Engineer

Full-Time

Apply Now

Come join us and be part of our exciting journey at Dataroid! 

The award-winning digital analytics and customer engagement platform Dataroid empowers leading brands to better understand every individual customer experience and take real-time actions. Leveraging unified customer data platform, behavioral analytics, application monitoring, and data science modelling capabilities, Dataroid enables marketers, product owners, and technology professionals to gain real-time visibility of customer journeys and gather customer intelligence. 

As Turkey’s most exciting and fast-growing data analytics platform, we welcome new challenges. We are curious to explore new technologies and ready to impact industries globally. We are on a mission to help businesses unleash the potential of digital with data and create seamless customer experiences across multiple channels. And we need a great team to do that. 

Apply today and be part of our exciting journey!

Responsibilities include but are not limited to:

    • Develop, diagnose, and debug Dataroid’s Android SDK according to established requirements
    • Improve, extend and maintain our test, build, and deployment automation
    • Help customers tackle integration issues
    • Conducting research on ecosystem trends, and competitor analysis.
    • Find better ways to do everything, stay at the forefront of the latest advances and productivity tools
    • Follow and improve the software development life-cycle and software development practices of the Dataroid, prepare the software-related technical documentation when needed
    • Write quality code, and the ability to adhere to the coding guidelines.

Skills & Qualifications

    • BSc/MSc degree in Computer Science / Computer Engineering or a related field
    • 3+ years of experience with Java/Kotlin, Android Studio, Gradle
    • Data structures, algorithms, and software design knowledge
    • Have experience writing SDKs, Client Libraries, or other Developer Tools,
    • Experience with multithreading, memory management, and caching mechanisms specific to android devices.
    • Ability to perform Unit tests and automation.
    • Excellent interpersonal communication skills
    • Excellent English skills for engineering communication

Nice to have

    • iOS or Flutter or React Native development knowledge or experience
    • Passionate focus on CI/CD practices
    • Contributions to open-source projects
    • Prior experience with SCRUM/Agile projects
    • Expertise in Rest APIs and JSON data structure
    • Expertise in Build Systems and Custom Gradle Plugins
 

The enterprise-level big data analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modeling, and omnichannel marketing.

Dataroid is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 40 million users.

 
 
Apply Now

Customer Success Manager

Istanbul, Turkey

Customer Success Manager

Full-Time

Apply Now

Come join us and be part of our exciting journey at Dataroid!

The award-winning digital analytics and customer engagement platform Dataroid empowers leading brands to better understand every individual customer experience and take real-time actions. Leveraging unified customer data platform, behavioral analytics, application monitoring, and data science modelling capabilities, Dataroid enables marketers, product owners, and technology professionals to gain real-time visibility of customer journeys and gather customer intelligence.

 As Turkey’s most exciting and fast-growing data analytics platform, we welcome new challenges. We are curious to explore new technologies and ready to impact industries globally. We are on a mission to help businesses unleash the potential of digital with data and create seamless customer experiences across multiple channels. And we need a great team to do that.

Apply today and be part of our exciting journey!

We are looking for an energetic, ambitious and high-performing Customer Success Manager who will be responsible for building relationships, understanding customer trends, hitting annual targets and leading our big data analytics and customer engagement platform, Dataroid in the right direction.

Responsibilities include but are not limited to:

    •  
    • Take end-to-end ownership of technical issues encountered by customers, including initial troubleshooting, identification of root cause, and issue resolution and communication.
    • Collaborate with the engineering and development team to set up or configure our software platform as per customers’ requirements and troubleshoot technical issues raised by customers.
    • Serve as single point of contact on customer priorities and ensure customer issues are resolved.
    • Develop and execute strategic plan to achieve and maximise sales targets and expand our customer base, as well as maintaining strong, long-lasting customer relationships with clients.
    • Work with product development teams on priorities and product backlog.
    • Create and lead customer support processes.
    • Provide product feedback and insights to the business and product teams.
    • Ensure 100% satisfaction among all customers.
    • Understand product infrastructure.

Skills & Qualifications

    • A minimum of 4 years’ experience in a Technical and/or Business Support function (B2B) dealing with data analysis.
    • Desire to work in a dynamic and fast-moving startup environment.
    • Ability to work independently and in a team.
    • Experience working with, and managing, stakeholders and customers.
    • Team player, good interpersonal skills.
    • Knowledge of the analytics market and data infrastructure.
    • Act as internal support for our sales, marketing, and engineering teams.
    • Knowledge of Mobile Apps development environments, frameworks and tools, digital & performance marketing, web & app analytics is preferred.
    • Strong knowledge of technology, digital and innovation.
    • Excellent listening, negotiation, and presentation skills.
    • Strong leadership skills and ability to inspire. 

The enterprise-level big data analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modeling, and omnichannel marketing.

Dataroid is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 40 million users.

 
Apply Now

Senior Partnerships & Alliances Manager

Istanbul, Turkey

Senior Partnerships & Alliances Manager

Full-Time

Apply Now
Come join us and be part of our exciting journey at Dataroid!
 
The award-winning digital analytics and customer engagement platform Dataroid empowers leading brands to better understand every individual customer experience and take real-time actions. Leveraging unified customer data platform, behavioral analytics, application monitoring, and data science modelling capabilities, Dataroid enables marketers, product owners, and technology professionals to gain real-time visibility of customer journeys and gather customer intelligence.
 
As Turkey’s most exciting and fast-growing data analytics platform, we welcome new challenges. We are curious to explore new technologies and ready to impact industries globally. We are on a mission to help businesses unleash the potential of digital with data and create seamless customer experiences across multiple channels. And we need a great team to do that.
 
Apply today and be part of our exciting journey!
 
The position will report to our Chief Growth Officer and will be based in our Istanbul/Turkey headquarters.

 

Responsibilities:

  • Formulate and implement the partnerships strategy to promote the value propositions of Dataroid to our commercial partners in line with Dataroid’s business objectives and growth plans;
  • Develop roadmap for key strategic initiatives in order to optimize the partnership values and create opportunities and synergies for all parties;
  • Explore, identify and develop new partner networks and to enhance existing relationships;
  • Work closely with partners to develop sales opportunities, align priorities and review approaches; lead and manage the identified programs to ensure effective execution;
  • Monitor and manage closely our existing strategic alliance with AWS and work on developing new ones.
  • Analyze data and market insights, recommend options and proposals for our management team to make strategic decision on partnership solutions;
  • Prepare specific customer use-cases to help partners present our capabilities more effectively.
  • Present disciplined pipeline management to ensure potential opportunities are appropriately prioritized and resourced;
  • Collaborate closely with cross-functional teams for a highly coordinated approach in the execution of strategic priorities, from Onboarding of partners, all the way to the closing of partner-driven sales opportunities.
  • Support to develop annual budget for partnership initiatives and activities, review progress and monitor its effectiveness to enhance the partnership value;
  • Reach and exceed the yearly target for onboarded partners;
  • Assist Sales in meeting and exceeding the yearly set sales targets to be achieved solely via partnerships.
  • Report to Senior Management on a regular basis Partnership status, pipeline and partner performances.
 

Reqiurements:

 
  • Degree Holder, preferably in Marketing, Economics or Business related fields;
  • Minimum of 5 years of working experience in business development, partnership development, strategic sales and marketing within a fast-growing technology company;
  • Strong ability to create a vision and provide the required leadership for the development of new and unique partnership programs that will successfully grow;
  • Strong business and financial acumen with ability to link partnership strategy and results directly to overall business strategy and company financial goals;
  • Excellent call and presentation skills
  • Demonstration of growth mindset to embrace challenges;
  • Excellent command in Microsoft Office programs;
  • Excellent proficiency in both written and spoken English;
  • Good command of another foreign language is a plus.
 
 

The enterprise-level big data analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.

Dataroid is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 40 million users.

Apply Now

Product Manager

Istanbul, Turkey

Product Manager

Full-Time

Apply Now

Come join us and be part of our exciting journey at Dataroid!

The award-winning digital analytics and customer engagement platform Dataroid empowers leading brands to better understand every individual customer experience and take real-time actions. Leveraging unified customer data platform, behavioral analytics, application monitoring, and data science modelling capabilities, Dataroid enables marketers, product owners, and technology professionals to gain real-time visibility of customer journeys and gather customer intelligence.

As Turkey’s most exciting and fast-growing data analytics platform, we welcome new challenges. We are curious to explore new technologies and ready to impact industries globally. We are on a mission to help businesses unleash the potential of digital with data and create seamless customer experiences across multiple channels. And we need a great team to do that.

Apply today and be part of our exciting journey!

What we are doing:

  • Realize and translate customer opportunities and pain points into detailed product requirements
  • Conduct product requirement meetings with customer and engineering team to develop the most optimal solution
  • Create and manage product backlog items, prioritize them with the customer and team in line with product strategy and goals
  • Assist project manager and engineering team by providing clear and unambiguous specifications to enable them to produce quality software
  • Participate in UX/UI design and review processes
  • Support QA team while deriving and running test scenarios

What we are looking for:

  • Good knowledge of agile software development practices Working knowledge of user stories, UML, and BPMN
  • Solution oriented thinking and excellent communication skills
  • Experience in prioritizing competing demands, scoping large efforts and negotiating timelines
  • Team player Self-starter and self-disciplined
  • Good SQL skills, experience with R, Python (preferred)
  • Fluency in English
  •  

The enterprise-level big data analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modeling, and omnichannel marketing.

Dataroid is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 40 million users.

 
Apply Now

Backend Engineer

Istanbul, Turkey

Backend Engineer

Full-Time

Apply Now

Come join us and be part of our exciting journey at Dataroid!

The award-winning digital analytics and customer engagement platform Dataroid empowers leading brands to better understand every individual customer experience and take real-time actions. Leveraging unified customer data platform, behavioral analytics, application monitoring, and data science modelling capabilities, Dataroid enables marketers, product owners, and technology professionals to gain real-time visibility of customer journeys and gather customer intelligence.

As Turkey’s most exciting and fast-growing data analytics platform, we welcome new challenges. We are curious to explore new technologies and ready to impact industries globally. We are on a mission to help businesses unleash the potential of digital with data and create seamless customer experiences across multiple channels. And we need a great team to do that.

Apply today and be part of our exciting journey!

The position in a nutshell:
Dataroid is in search of a Backend Engineer who will be responsible for the complete lifecycle of scalable, secure, and well-designed software products from research and design to implementation. You’ll be working closely with designers, analysts, quality assurance, and other teams to translate each design into real-life products.
 

Key Responsibilities

    • Writing well designed, reusable, testable and secure code by applying best software development practices
    • Designing and  implementing low-latency, high-availability and performant applications
    • Architecting well defined APIs for user facing elements developed by front end developers
    • Collaborating in a multi-disciplinary team
    • Participating and conducting code reviews
    • Discovering, learning and implementing new technologies
    • Mentoring junior team members in best practices 

Qualifications & Experience

    • BSc/MSc/PhD degree in Computer Science or a related field or equivalent work experience
    • At least 1+ years of professional software engineering experience in designing and building backend systems
    • Proficiency with Java and Spring Framework (Boot, MVC, Data, Cloud, Security etc)
    • Proficiency with OOP concepts, large-scale software architecture, networking and distributed system and UNIX/Linux environments
    • Good understanding of fundamental design principles for a scalable application
    • Familiarity with relational and non-relational databases, key-value stores and search engines (MySQL, Oracle, Microsoft SQL Server, MongoDB, Redis, Elasticsearch etc.)
    • Basic understanding of front-end technologies such as JavaSript, HTML5 and CSS3
    • Strong unit test and debugging skills
    • Proficiency in code versioning tools such as Git
    • Strong sense of analytical thinking and problem-solving skills
    • Excellent attention to detail
    • Highly Effective time management and multitasking skills
    • Strong verbal and written communication skills

Nice to have

    • Experience with Service-oriented architecture, microservices and REST APIs
    • Experience in architecting, designing and implementing large scale systems
    • Proficiency in distributed systems and concurrent programming
    • Familiarity with Docker and/or Kubernetes
    • Working knowledge with Amazon Web Services , Google Cloud Platform, Microsoft Azure and/or any other cloud computing service provider
    • Experience or willing to learn large scale stream processing technologies
    • Prior experience with SCRUM/Agile methodologies
    • Contributions to OpenSource projects
    • Passionate focus on CI/CD practices

The enterprise-level big data analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.

Dataroid is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 40 million users.

 
Apply Now

Senior Test Automation Engineer

Istanbul, Turkey

Senior Test Automation Engineer

Full-Time

Apply Now

Come join us and be part of our exciting journey at Dataroid!

The award-winning digital analytics and customer engagement platform Dataroid empowers leading brands to better understand every individual customer experience and take real-time actions. Leveraging unified customer data platform, behavioral analytics, application monitoring, and data science modelling capabilities, Dataroid enables marketers, product owners, and technology professionals to gain real-time visibility of customer journeys and gather customer intelligence.

As Turkey’s most exciting and fast-growing data analytics platform, we welcome new challenges. We are curious to explore new technologies and ready to impact industries globally. We are on a mission to help businesses unleash the potential of digital with data and create seamless customer experiences across multiple channels. And we need a great team to do that!

Apply today and be part of our exciting journey!

We are looking for a self-motivated and dynamic Senior Test Automation Engineer with strong technical and communication skills to contribute in a team environment. In addition, this position requires someone who can coordinate also manual testing when needed and can work in a fast-paced testing environment.
 

Key Roles and Responsibilities:

    • Coordinate various test automation activities from small to large scale projects
    • Collaborate with various software engineering teams in order to discuss and understand requirements on projects to ensure release of quality applications.
    • Identify test cases that are candidates for test automation and develop test automation scripts for the selected test automation candidates
    • Support test automation framework development if needed
    • Perform various types of testing on projects when needed: manual black box, user interface, regression, functional or integration testing.
    • Develop test cases / test scenarios from requirements and design documents and ensure maximum requirement traceability
    • Work within time restraints of updated deadlines
    • Learn new technologies and apply to projects as needed
    • Reviews broken scripts or suites and helps the automation team resolve issues with the running of scripts

Requirements:

    • 5+ years of Software industry experience, including QA methodologies and software testing
    • At least 3 years of experience in using any test automation tools like Selenium/Cypress, Appium/Espresso/XCUITest, Jmeter/Locust
    • Excellent understanding of test automation frameworks
    • Excellent understanding of version control systems and team collaboration tools like Git & Gerrit
    • Good understanding of software testing principles and techniques, verification and validation techniques, test automation and defect management
    • Good understanding of continuous integration tools (such as Jenkins)
    • Experience in writing test automation strategy and test plans
    • Strong familiarity with Agile Software Development Approach, Java/other OO languages, native apps and mobile environment
    • Ability to analyse crash logs, backtraces, and assist engineers by utilizing basic debugging techniques.
    • Experience with various load testing tools like Jmeter, Locust and any other Performance Monitoring tools is a plus
    • Ability to coordinate testing meetings with various stakeholders to solve various business problems
    • Able to adapt to change (flexible)
    • Excellent analytic and problem-solving skills
    • Excellent team player
    • Fluent English in both verbal and written communication
    • Being ISTQB certified is a plus
    • Being active in the open-source community is a plus
    • The enterprise-level big data analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modeling, and omnichannel marketing.

The enterprise-level big data analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.

Dataroid is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 40 million users.

 
Apply Now

Senior Product Manager

Istanbul, Turkey

Senior Product Manager

Full-Time

Apply Now

Come join us and be part of our exciting journey at Dataroid!

The award-winning digital analytics and customer engagement platform Dataroid empowers leading brands to better understand every individual customer experience and take real-time actions. Leveraging unified customer data platform, behavioral analytics, application monitoring, and data science modelling capabilities, Dataroid enables marketers, product owners, and technology professionals to gain real-time visibility of customer journeys and gather customer intelligence.

As Turkey’s most exciting and fast-growing data analytics platform, we welcome new challenges. We are curious to explore new technologies and ready to impact industries globally. We are on a mission to help businesses unleash the potential of digital with data and create seamless customer experiences across multiple channels. And we need a great team to do that.

Apply today and be part of our exciting journey!

What You’ll Do:

    • Understand product strategy and goals to maximize value and efficiency of product deliveries
    • Study product usage, qualitative and quantitative analysis, and industry research data to inform strategies and product proposals
    • Gather customer context and write product briefs to frame user needs for engineering, design, customer success, and marketing teams
    • Align engineering and design teams on the correct problems with clear, written communication
    • Prioritize and execute on an ambitious and impactful product roadmap

What You’ll Need:

    • Bachelor’s degree in a technical field or equivalent experience building/shipping software products
    • 2-5 years of hands-on product ownership experience
    • Experience creating examples through user flows and wireframes, working with cross-functional teams
    • Strong problem-solving ability and prioritization approach to evaluate product trade-offs and risks
    • Structured thinking to express your big ideas succinctly to key stakeholders
    • Knowledge of the analytics market and data infrastructure is preferred
    • Fluency in English
  •  

The enterprise-level big data analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modeling, and omnichannel marketing.

Dataroid is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 40 million users.

 
Apply Now

Customer Success Specialist

Istanbul, Turkey

Customer Success Specialist

Full-Time

Apply Now

Come join us and be part of our exciting journey at Dataroid!

The award-winning digital analytics and customer engagement platform Dataroid empowers leading brands to better understand every individual customer experience and take real-time actions. Leveraging unified customer data platform, behavioral analytics, application monitoring, and data science modelling capabilities, Dataroid enables marketers, product owners, and technology professionals to gain real-time visibility of customer journeys and gather customer intelligence.

As Turkey’s most exciting and fast-growing data analytics platform, we welcome new challenges. We are curious to explore new technologies and ready to impact industries globally. We are on a mission to help businesses unleash the potential of digital with data and create seamless customer experiences across multiple channels. And we need a great team to do that.

Apply today and be part of our exciting journey!

Responsibilities include but are not limited to:

    • Desire to learn an analytics and engagement platform and its strategic plan to achieve and maximize sales targets and expand our customer base, as well as maintaining strong, long-lasting customer relationships with clients.
    • Work with product development teams on priorities and product backlog.
    • Be a part of customer support processes.
    • Provide product feedback and insights to the business and product teams.
    • Ensure 100% satisfaction among all customers.
    • Understand product infrastructure with both technical and business perspective

Skills & Qualifications

    • Fresh Graduate pursuing a bachelor’s degree in engineering, Business Administration, or any other relevant degree or a maximum of 2 years’ experience in a Technical and/or Business Support function (B2B) dealing with data analysis.
    • Desire to work in a dynamic and fast-moving startup environment.
    • Ability to work independently and in a team.
    • Team player, good interpersonal skills.
    • Desire to learn of technology, digital and innovation.
    • Excellent listening, negotiation, and presentation skills.

The enterprise-level big data analytics and engagement platform Dataroid helps enterprises to enhance every individual customer experience through deep customer insight, data science modeling, and omnichannel marketing.

Dataroid is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 40 million users.

 
Apply Now