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Grow your business with actionable customer intelligence

Enterprise-level digital analytics and customer engagement platform that helps you enhance every customer interaction and deliver a better experience with data-driven insight

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How we help our customers grow

How we help our customers grow

Meet Dataroid Now

Comprehend and enhance every customer interaction. Take real-time actions. Start delivering a better experience.

Dataroid

DIGITAL ANALYTICS AND CUSTOMER ENGAGEMENT PLATFORM 

Create meaningful customer interactions to drive growth and engagement

Real-time behavioral analytics and multi-channel customer engagement tools on a single platform

  • Collect customer behavioral data across your channels automatically from day 1 – without custom development
  • See each individual customer interaction under a unified customer profile
  • Analyze customer paths and journeys with visual dashboards
  • Deep dive into the reason behind with out-of-the box analytics reporting and Dataroid’s data lake

Create segments based on:

  • Behavioral attributes
  • Lifecycle stage

Target based on real-time data:

  • Interactions
  • Real time location

  • Create and send enriched push notifications and in-app messages
  • Trigger your SMS and email gateways
  • Measure real-time engagement metrics for your communication
  • Predict churn
  • Pinpoint technical & performance issues
  • Launch and send surveys

Know Your Customer
Select Your Audience
Dataroid in Application

  • Collect customer behavioral data across your channels automatically from day 1 – without custom development

  • See each individual customer interaction under a unified customer profile

  • Analyze customer paths and journeys with visual dashboards

  • Deep dive into the reason behind with out-of-the box analytics reporting and Dataroid’s data lake

 

Create segments based on:

 
  • Behavioral attributes
  • Lifecycle stage

Target based on real-time data:

 
  • Interactions
  • Real time location

 

  • Create and send enriched push notifications and in-app messages

  • Trigger your SMS and email gateways

  • Measure real-time engagement metrics for your communication

  • Predict churn

  • Pinpoint technical & performance issues

  • Launch and send surveys

Enterprise-level analytics and engagement platform for significantly better customer experience

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million digital users

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daily processed events

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requests per second

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events per second

SOLUTIONS

Products for every team

Use Dataroid to better understand your customer behavior, enhance digital product experience, and drive retention.

PRODUCTS

Unlock Digital Growth with Out-of-the-box Features

Unified Customer
Data Platform

  • Single Customer Profile View
  • Customizable Dashboards
  • User Reporting
  • Compliance Hub & Privacy

Multi-channel
Customer Engagement

  • Audience Targeting & Segmentation
  • Event & Geofence Triggering
  • Mobile & Web Push Notifications
  • In-app Messaging
  • SMS & Email Trigger
  • Dynamic Mobile Survey

Digital Analytics

  • Multi-platform Digital Analytics
  • Funnel Analytics
  • User Path Analytics
  • Network Performance Monitoring
  • Uninstallation Tracking
dataroid marketing

AI & Predictive Analytics

  • Churn Prediction
  • Anomaly Detection
  • Automated Segment Discovery
  • Next Best Offer
  • Engagement Time Optimization … and many more

CUSTOMERS

Creating impact for leading brands

Discover how we work together to create value.

Discover how we work together to create value.

RESOURCES

Blog articles, reports and guides from our team

Blog_BigData_Daragon
BLOG
Some couple thousand years ago, leaders of society had to risk life and limb to slay dragons. Now, it’s the data dragons they’re busy trying to tame! The prevalence of high-powered hardware and software options and an increasingly digitalized lifestyle means that all kinds of data is available for anyone to find and use.
benefits of customer journey mapping
BLOG
Customer journey mapping is a process whereby the entire experience of your customer(s) is mapped out touchpoint by touchpoint. What this does is let you easily visualize exactly what your customer is going through as they discover your project, and therefore see how to optimize the experience for them.
Customer Journey Mapping Strategies – Part 2 of 2
BLOG
A detailed and diligent customer journey map can shift a business’s focus onto the customer, through research, insights, and a focus on the touchpoints the customer interacts with most. This allows businesses to find pain points and act accordingly, before massive churn occurs to save their business and move forward into the future.
Customer-Journey-Mapping
BLOG
As customers interact with brands across ever more channels, almost all digitally, it’s more important than ever that companies know everything about each of those touchpoints, and how to optimize each one so they provide for a seamless experience for the customer.

Drive your digital growth

Schedule a demo today to learn more on how we can help you unleash the potential of digital using Dataroid.