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Grow your business with actionable customer intelligence

Enterpise-level digital analytics and customer engagement platform that helps you enhance every customer interaction and deliver a better experience with data-driven insight

How we help our customers grow

How we help our customers grow

DIGITAL ANALYTICS AND CUSTOMER ENGAGEMENT PLATFORM 

Create meaningful customer interactions to drive growth and engagement

Real-time behavioral analytics and multi-channel customer engagement tools on a single platform

  • Collect customer behavioral data across your channels automatically from day 1 – without custom development
  • See each individual customer interaction under a unified customer profile
  • Analyze customer paths and journeys with visual dashboards
  • Deep dive into the reason behind with out-of-the box analytics reporting and Dataroid’s data lake

Create segments based on:

  • Behavioral attributes
  • Lifecycle stage

Target based on real-time data:

  • Interactions
  • Real time location

  • Create and send enriched push notifications and in-app messages
  • Trigger your SMS and email gateways
  • Measure real-time engagement metrics for your communication
  • Predict churn
  • Pinpoint technical & performance issues
  • Launch and send surveys

  • Collect customer behavioral data across your channels automatically from day 1 – without custom development

  • See each individual customer interaction under a unified customer profile

  • Analyze customer paths and journeys with visual dashboards

  • Deep dive into the reason behind with out-of-the box analytics reporting and Dataroid’s data lake

Create segments based on:


  • Behavioral attributes
  • Lifecycle stage

Target based on real-time data:


  • Interactions
  • Real time location

  • Create and send enriched push notifications and in-app messages

  • Trigger your SMS and email gateways

  • Measure real-time engagement metrics for your communication

  • Predict churn

  • Pinpoint technical & performance issues

  • Launch and send surveys

Enterprise-level analytics and engagement platform for significantly better customer experience

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million digital users

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daily processed events

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requests per second

0 K+

events per second

SOLUTIONS

Products for every team

Use Dataroid to better understand your customer behavior, enhance digital product experience, and drive retention.

PRODUCTS

Unlock Digital Growth with Out-of-the-box Features

Unified Customer
Data Platform

  • Single Customer Profile View
  • Customizable Dashboards
  • User Reporting
  • Compliance Hub & Privacy

Multi-channel
Customer Engagement

  • Audience Targeting & Segmentation
  • Event & Geofence Triggering
  • Mobile & Web Push Notifications
  • In-app Messaging
  • SMS & Email Trigger
  • Dynamic Mobile Survey

Digital Analytics

  • Multi-platform Digital Analytics
  • Funnel Analytics
  • User Path Analytics
  • Network Performance Monitoring
  • Uninstallation Tracking

AI & Predictive Analytics

  • Churn Prediction
  • Anomaly Detection
  • Automated Segment Discovery
  • Next Best Offer
  • Engagement Time Optimization … and many more

CUSTOMERS

Creating impact for leading brands

Discover how we work together to create value.

Discover how we work together to create value.

RESOURCES

Blog articles, reports and guides from our team

Reimagining Customer Engagement Strategies for Banking
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The modern consumer is on a million different channels for a total omnichannel experience, and it’s critical for banks to optimize this customer experiences across those channels and engage with them.
How to create amazing customer omnichannel experiences with omnichannel engagement
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Omnichannel management allows you to understand the customer journey with personalization, real-time contextual engagement, and a data driven analysis.
How to ensure your mobile marketing campaign adheres to modern best practices
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As smart phone use goes to another level every single year, marketing trends have followed suit to promote more and more mobile marketing campaigns.
push notifications
BLOG
The fact that push notifications can be so useful, but also require precisely tailored optimization strategies means you should make sure that you know exactly what you’re doing when you use them to engage customers.

Drive your digital growth

Schedule a demo today to learn more on how we can help you unleash the potential of digital using Dataroid.