Akbank
Best Measurement in CX (over 5K employees)
Turn every digital interaction into growth without compromising privacy
Behavioral analytics and custom dashboards to understand the full digital journey.
Surveys, in-app engagement, and push notifications to act in real time. All on one agentic platform.
→ Success story
"Dataroid is our trusted partner, empowering us with deep customer insights and real-time engagement to take customer experience to the next level."
34.25%
decrease in account churn
decrease in account churn
→ Success story
“Dataroid’s journey analytics platform enabled us to turn complex behavioral data into clear, actionable decisions. It’s been a great experience having both analytics and digital engagement needs met in a single solution.”
15%
increase in retention rate
increase in retention rate
→ Success story
“By collecting millions of data points across our digital platforms, we offer our customers a seamless experience by meeting their expectations immediately and designing contextual solutions.”
33%
account opening conversion
account opening conversion
Award
→ Success story
“Striving to become Turkey’s leading digital airline, we’ve been heavily investing in advanced technology and digital transformation in recent years. Our partnership with Dataroid has been key in strengthening this vision, helping us better understand our digital users and connect with them on a deeper level.”
72%
higher ticket purchase
higher ticket purchase
→ Success story
“At Garanti BBVA Payment Systems, we always aim to create value for our customers. By leveraging Dataroid’s real-time journey analytics and engagement capabilities, we understand customer behavior and transform it into engagement and loyalty.”
88%
increase in blog traffic
increase in blog traffic
→ Success story
“Our collaboration with Dataroid enabled us to gain powerful insights from user data, optimize key journeys, and deliver a smoother onboarding experience, driving 130% conversion in key customer acquisition journeys.”
59.2%
increase in POS applications
increase in POS applications
→ Success story
“Thanks to Dataroid’s engagement and analytics solutions, we at Hayat Pay witnessed significant improvements in both user acquisition and conversion rates.”
11.8%
uplift in card applications
uplift in card applications
70+ enterprise brands trust Dataroid to deliver real impact for over 500 million digital users
34.2%
decrease in account closures
16.7%
increase in reactivating at-risk users
33%
conversion rate for new account openings
72%
higher ticket purchase on campaign days
Unified data without effort
Seamlessly collect and unify data from all digital touchpoints, enabling a more connected and insightful experience across platforms.
Visualize journeys with AI-powered insights
Leverage real-time, AI-driven journey analytics to gain deeper insights and optimize every step of customer experience.
Empower your end-users with timely responses
Deliver smart, personalized communications through data-driven push notifications and in-app messages powered by AI. With real-time triggered communication and geo-targeted interactions, ensure timely, relevant engagement based on user behavior and location.
Take your digital experience further
Enable smarter strategies and better outcomes with real-time unified data, and Al-powered insights to create engaging, impactful, and customer-centric experiences on digital.
Manual work? Not when you have AI Agent D
AI agent D delivers instant behavioral analytics, real-time alerts, and ready-to-approve campaigns with the security and oversight enterprise teams require.
Success stories
Akbank, one of the leading private banks in Turkey, selects Dataroid to gain real-time visibility of customer journeys, gather customer intelligence and enhance user experience across its digital channels.
16.7%
increase in user activation
16.3
conversion rate for loan repayments
9.2%
conversion rate for credits
Empowering our clients with rewards & recognition
2024
2024
İşbank
Best CSR Initiative
2021
İşbank
Innovation and Financial Innovative Technologies
2021
İşbank
Innovative Customer Interaction & Experience
2021
İşbank
Best Use of Data
Customers love Dataroid
What our customers say
We can monitor all the data I need through a single platform
We use it to analyze the behavior of retail banking customers on our website, internet banking, and mobile app. These features support both the product development and digital marketing teams. Specifically, we can track interaction KPls, examine user journeys, and gain insights into customer behavior.
Engin Y.
Web Site Management Senior Supervisor
A great digital analytics tool with an amazing customer success team
The easy-to-use panel allows our teams to produce valuable insights and actions that align with our strategies. Also, Dataroid has many features that can meet diverse needs whether it is for engagement or analysis purposes and more exiting features are on the way.
Esma K.
Digital Analytics Specialist
Dataroid helps us leverage our data to unleash potential of users’ behavior on our app
Dataroid user panel is a user-friendly panel. This leads us to use panel more and more day by day for further occasions. If further questions occur, we can consult to customer support team at any time. Also, the integration process is quick and auto capture feature makes the integration process quite easier.
Mervenur Y.
Product Manager
Drive your digital growth
Schedule a demo today to learn more on how we can help you unleash the potential of digital using Dataroid.
