Grow your business with actionable customer intelligence
Enterpise-level digital analytics and customer engagement platform that helps you enhance every customer interaction and deliver a better experience with data-driven insight
How we help our customers grow
How we help our customers grow
DIGITAL ANALYTICS AND CUSTOMER ENGAGEMENT PLATFORM
Create meaningful customer interactions to drive growth and engagement
Real-time behavioral analytics and multi-channel customer engagement tools on a single platform
Know Your Customer
- Collect customer behavioral data across your channels automatically from day 1 – without custom development
- See each individual customer interaction under a unified customer profile
- Analyze customer paths and journeys with visual dashboards
- Deep dive into the reason behind with out-of-the box analytics reporting and Dataroid’s data lake
Better Target & Personalize
Create segments based on:
- Behavioral attributes
- Lifecycle stage
Target based on real-time data:
- Interactions
- Real time location
Engage & Retain
- Create and send enriched push notifications and in-app messages
- Trigger your SMS and email gateways
- Measure real-time engagement metrics for your communication
- Predict churn
- Pinpoint technical & performance issues
- Launch and send surveys
Know Your Customer
- Collect customer behavioral data across your channels automatically from day 1 – without custom development
- See each individual customer interaction under a unified customer profile
- Analyze customer paths and journeys with visual dashboards
- Deep dive into the reason behind with out-of-the box analytics reporting and Dataroid’s data lake
Better Target
& Personalize
& Personalize
Create segments based on:
- Behavioral attributes
- Lifecycle stage
Target based on real-time data:
- Interactions
- Real time location
Engage
& Retain
& Retain
- Create and send enriched push notifications and in-app messages
- Trigger your SMS and email gateways
- Measure real-time engagement metrics for your communication
- Predict churn
- Pinpoint technical & performance issues
- Launch and send surveys
Enterprise-level analytics and engagement platform for significantly better customer experience
0
+
million digital users
0
B+
daily processed events
0
K+
requests per second
0
K+
events per second
SOLUTIONS
Products for every team
Use Dataroid to better understand your customer behavior, enhance digital product experience, and drive retention.
PRODUCTS
Unlock Digital Growth with Out-of-the-box Features
Unified Customer
Data Platform
- Single Customer Profile View
- Customizable Dashboards
- User Reporting
- Compliance Hub & Privacy
Multi-channel
Customer Engagement
- Audience Targeting & Segmentation
- Event & Geofence Triggering
- Mobile & Web Push Notifications
- In-app Messaging
- SMS & Email Trigger
- Dynamic Mobile Survey
Digital Analytics
- Multi-platform Digital Analytics
- Funnel Analytics
- User Path Analytics
- Network Performance Monitoring
- Uninstallation Tracking
AI & Predictive Analytics
- Churn Prediction
- Anomaly Detection
- Automated Segment Discovery
- Next Best Offer
- Engagement Time Optimization … and many more
CUSTOMERS
Creating impact for leading brands
Discover how we work together to create value.
Discover how we work together to create value.
İşbank uses Dataroid to create an outstanding customer experience across its digital touch points
İşbank, the first national bank of Turkey, has always been the pioneer on adapting new technologies. Addressing shifting customer experiences and competition on innovation, İşbank decided to invest in Dataroid platform.
Unilever boosts growth and customer experience on its digital channels
Unilever is constantly in pursuit of innovation and aims to digitize all aspects of its business to leverage the world of data and increase its digital capabilities.
RESOURCES
Blog articles, reports and guides from our team
BLOG
The modern consumer is on a million different channels for a total omnichannel experience, and it’s critical for banks to optimize this customer experiences across those channels and engage with them.
BLOG
Omnichannel management allows you to understand the customer journey with personalization, real-time contextual engagement, and a data driven analysis.
BLOG
As smart phone use goes to another level every single year, marketing trends have followed suit to promote more and more mobile marketing campaigns.
BLOG
The fact that push notifications can be so useful, but also require precisely tailored optimization strategies means you should make sure that you know exactly what you’re doing when you use them to engage customers.
Drive your digital growth
Schedule a demo today to learn more on how we can help you unleash the potential of digital using Dataroid.