Grow your business with actionable customer intelligence
Enterprise-level digital analytics and customer engagement platform that helps you enhance every customer interaction and deliver a better experience with data-driven insight
How we help our customers grow
How we help our customers grow
DIGITAL ANALYTICS AND CUSTOMER ENGAGEMENT PLATFORM
Create meaningful customer interactions to drive growth and engagement
Real-time behavioral analytics and multi-channel customer engagement tools on a single platform
Know Your Customer
- Collect customer behavioral data across your channels automatically from day 1 – without custom development
- See each individual customer interaction under a unified customer profile
- Analyze customer paths and journeys with visual dashboards
- Deep dive into the reason behind with out-of-the box analytics reporting and Dataroid’s data lake
Better Target & Personalize
Create segments based on:
- Behavioral attributes
- Lifecycle stage
Target based on real-time data:
- Interactions
- Real time location
Engage & Retain
- Create and send enriched push notifications and in-app messages
- Trigger your SMS and email gateways
- Measure real-time engagement metrics for your communication
- Predict churn
- Pinpoint technical & performance issues
- Launch and send surveys
Know Your Customer
- Collect customer behavioral data across your channels automatically from day 1 – without custom development
- See each individual customer interaction under a unified customer profile
- Analyze customer paths and journeys with visual dashboards
- Deep dive into the reason behind with out-of-the box analytics reporting and Dataroid’s data lake
Better Target
& Personalize
& Personalize
Create segments based on:
- Behavioral attributes
- Lifecycle stage
Target based on real-time data:
- Interactions
- Real time location
Engage
& Retain
& Retain
- Create and send enriched push notifications and in-app messages
- Trigger your SMS and email gateways
- Measure real-time engagement metrics for your communication
- Predict churn
- Pinpoint technical & performance issues
- Launch and send surveys
Enterprise-level analytics and engagement platform for significantly better customer experience
0
+
million digital users
0
B+
daily processed events
0
K+
requests per second
0
K+
events per second
SOLUTIONS
Products for every team
Use Dataroid to better understand your customer behavior, enhance digital product experience, and drive retention.
PRODUCTS
Unlock Digital Growth with Out-of-the-box Features
Unified Customer
Data Platform
- Single Customer Profile View
- Customizable Dashboards
- User Reporting
- Compliance Hub & Privacy
Multi-channel
Customer Engagement
- Audience Targeting & Segmentation
- Event & Geofence Triggering
- Mobile & Web Push Notifications
- In-app Messaging
- SMS & Email Trigger
- Dynamic Mobile Survey
Digital Analytics
- Multi-platform Digital Analytics
- Funnel Analytics
- User Path Analytics
- Network Performance Monitoring
- Uninstallation Tracking
AI & Predictive Analytics
- Churn Prediction
- Anomaly Detection
- Automated Segment Discovery
- Next Best Offer
- Engagement Time Optimization … and many more
CUSTOMERS
Creating impact for leading brands
Discover how we work together to create value.
Discover how we work together to create value.
İşbank uses Dataroid to create an outstanding customer experience across its digital touch points
İşbank, the first national bank of Turkey, has always been the pioneer on adapting new technologies. Addressing shifting customer experiences and competition on innovation, İşbank decided to invest in Dataroid platform.
Unilever boosts growth and customer experience on its digital channels
Unilever is constantly in pursuit of innovation and aims to digitize all aspects of its business to leverage the world of data and increase its digital capabilities.
RESOURCES
Blog articles, reports and guides from our team
BLOG
A detailed and diligent customer journey map can shift a business’s focus onto the customer, through research, insights, and a focus on the touchpoints the customer interacts with most. This allows businesses to find pain points and act accordingly, before massive churn occurs to save their business and move forward into the future.
BLOG
As customers interact with brands across ever more channels, almost all digitally, it’s more important than ever that companies know everything about each of those touchpoints, and how to optimize each one so they provide for a seamless experience for the customer.
BLOG
Now that many actions are taken mobile, marketers are leveraging information from multiple sources correctly and identifying actionable insights. For this, it needs the necessary technology.
BLOG
Marketing is a field that once was based much more on experience, feel, and the random notions of top executives. That’s the case no longer, as predictive analytics has taken over marketing, leading to campaigns being more tailored – and successful – than ever before.
Drive your digital growth
Schedule a demo today to learn more on how we can help you unleash the potential of digital using Dataroid.