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Financial services whitepaper

Enhancing Digital Customer Experiences with Real-Life Use Cases and Data-Driven Solutions

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    With 72% of customers ready to switch for better digital services, banks must innovate to stay ahead. This whitepaper shares practical use cases across Product, CX, Marketing, and Technology to elevate digital experiences.
    Highlights include:

    • Real-time intervention at key retention moments with behavioral targeting
    • Reducing customer support burden with in-app guidance
    • Maximizing marketing ROI through smarter channel attribution
    • Optimizing user registration & checkout flow
    • Digital strategy playbooks from global banking leaders
    Enhancing Digital Customer Experiences with Real-Life Use Cases and Data-Driven Solutions

    Potential impact of real-life use cases

    *The metrics provided reflect averages from Dataroid’s existing markets

    38% increase in credit offer conversions using personalized engagement strategies

    Up to 3x increase in conversion rates during critical high intent moments

    20% increase in the engagement rate of inactive customers

    15% increase in transaction completions

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