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Digital Experience
Analytics

Digital experience analytics is a strategy for analyzing how users interact with digital channels to improve digital products and services. Dataroid analyzes data for its clients, identifying potential pain points for optimization based on insights gained from the data. It enhances businesses' digital experiences by increasing engagement and conversion.

The greater insight - Dataroid Digital Experience Analytics
The greater insight - Dataroid Digital Experience Analytics

ANALYTICS DASHBOARD

Get beyond
vanity metrics

Customers using your products leave digital footprint behind that offers a unique opportunity to create better experiences and gain competitive advantage. With Dataroid's interactive dashboards you can track each interaction step-by-step, make it understandable and actionable. Whether you want to make an event, customer or device based analysis, Dataroid helps you build your reports and gather better insight.

USER PATH ANALYTICS

Understand how your users explore your products

Dataroid helps you track user actions at every step of the journey and understand how a user navigates through your product, app or website including where they drop off. Select your starting action and an endpoint that ends the path you want to analyze, then easily explore what steps users take after your starting point.

FUNNEL ANALYTICS

Better visibility
Higher conversion.

Whether to gain insight where your customers drop off along their journey, or take action to improve conversion, you can leverage Dataroid Funnels. Using Funnels, you can view entire customer journey -whether it’s applying for a loan or purchasing a ticket, and pinpoint where you lose your customers, create a segment from drop-offs and take an action.

APPLICATION PERFORMANCE MONITORING

Move beyond
front-end experience

The performance of an application has a profound impact on the user experience and should be carefully monitored. Dataroid enables you to monitor the network performance, learn more on HTTP requests and errors, detect where users fail and take corrective actions to improve customer experience.

Discover how to enhance your customer journey with Dataroid

Observe your customers' behavior

Learn more about your customers’ past and real-time digital behavior to gain insights into their preferences and usage patterns.
Determine which aspects or features of your product are appreciated most by your customers so you can focus on improving them further.
Understand dissatisfaction points and optimize retention strategies by evaluating the frequency and reasons for customer uninstallation.
Observe your customers' behavior
Find out customer priorities
Analyze uninstallation rate

Observe your customers' behavior

Learn more about your customers’ past and real-time digital behavior to gain insights into their preferences and usage patterns.

Observe your customers' behavior

Determine which aspects or features of your product are appreciated most by your customers so you can focus on improving them further.

Find out customer priorities

Understand dissatisfaction points and optimize retention strategies by evaluating the frequency and reasons for customer uninstallation.

Analyze uninstallation rate

FAQ

Dataroid empowers you to build a better product by providing valuable insights into real time and past user behavior and interactions. Through its data collection and product analysis features, you gain a deeper understanding of user preferences on digital, pain points, and engagement patterns.
Dataroid’s digital experience analytics benefit marketing, product, customer experience, and technology teams by offering insights into understanding user behavior, making informed decisions, refining strategies, and boosting business outcomes.
Dataroid’s digital experience analytics features include an analytics dashboard, user path analytics, funnel analytics, and application performance monitoring. Digital channel owners can use these methods to understand their end-user’s behavior, preferences, and interactions, which can then be used to improve their digital platforms.
Dataroid aids in measuring and analyzing mobile app performance with the help of an APM (Application Performance Monitoring) event set, this data-driven approach enhances app responsiveness, user satisfaction, and business outcomes.

Yes, Dataroid provides the functionality to export collected data, allowing businesses to conduct more in-depth analysis using their preferred external tools and platforms as well as batch exports and real time exports. In addition to all exports that can be received on the panel, there are also batch and real time export capabilities.

Drive your digital growth

Schedule a demo today to learn more on how we can help you unleash the potential of digital using Dataroid.